If you’ve been on the fence about buying a Mondopad, now is the time to buy. For the month of December, InFocus is running a Mondo Madness promotion. Here’s how it works: Buy one Mondopad and get a second Mondopad at half price. That’s right, half price. If you’ve been wanting to upgrade your conference rooms and replace those […]
When Does IT Outsourcing Make Sense?
While there is no one-size-fits-all simple answer, most experts agree you need one full-time IT person to manage approximately 50 computers. If you have less than 50 computers you need less than one full-time IT person. Assuming a five-day work week, that equates to one full day per week per 10 computers. So if you […]
Hosted VoIP
Telephony has come a long way since Alexander Graham Bell invented the telephone. The ubiquity of the internet and cloud-based services has enabled telephone to take on a whole new image. Where once only large companies could afford all the fancy bells and whistles, these features are now available to small businesses at a very […]
Computer Support: Help Desk
A help desk, also known as a service desk, is computer support in the form of phone support. When you need quick answers to technical questions, or fast remote remediation of minor problems, it’s nice to have someone standing by waiting to answer your call. Surprisingly few computer support companies offer this service. Many are […]
Computer Support: Computer Repair
Many of the calls we receive for computer support involve requests for computer repair—either a server or a PC is not working. If it’s a server, there’s always a sense of urgency since the whole company is affected by the outage. Sadly, many of these issues could have been avoided, or their severity reduced, with […]